CertifiedLocal
Pest Control Service · Austin
TS

Topline Seagoville Pest Control

★★★★★ 5 on Google · 4 reviews

9800 Menchaca Rd, Austin, TX 78748 · (469) 648-2653

Certified · CertifiedLocal
52
/ 100 POINTS
Not certified
12-criteria check

Certification record

Calculated automatically from the Google Business Profile, re-checked monthly. Every criterion is individually verifiable — not a blanket badge.

  • 01✓Website present8P
  • 02✓Profile claimed15P
  • 03✓Phone number listed4P
  • 04✕Open hours ≥ 50 hrs/week10P
  • 05✕Complete 7-day profile, no gaps5P
  • 06✕At least 10 reviews15P
  • 07✓Review average ≥ 4.815P
  • 08✕At least 1 service option listed5P
  • 09·At least 5 photos on profile5P
  • 10✓Reviews within the last 12 months5P
  • 11✕Review response rate ≥ 30%8P
  • 12✓No unanswered 1-2 star outlier (90d)5P

Assessment

L
Reviewed by Lauren, Pest Control Specialist
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Topline Seagoville Pest Control is a pest control service with a perfect 5-star Google rating — built on just four reviews, all posted within the past month. That's far too thin a base to call a track record, and the profile reflects a business that's either very new or very lightly maintained. It currently falls short of CertifiedLocal certification on several counts, and a few details in the listing itself don't add up, starting with the name: despite "Seagoville" in the title, the listed address is on Menchaca Road in Austin, roughly 200 miles away. Anyone booking should confirm the actual service area before assuming either city. What the reviews do say is encouraging on a few specific points. Two customers describe termite work as detailed and more comprehensive than past pest control experiences, and one credits a second, fuller assessment with clarifying treatment options after an initial inspection underestimated the damage — worth reading carefully, since the review doesn't make entirely clear which company did which. On the ant side, one customer praises the technician for explaining each step of the treatment and pointing out what their own DIY attempts had missed; another simply confirms the ants are gone. The recurring thread, such as it is with four data points: thoroughness and willingness to explain the work. There are no negative reviews to weigh, but also no responses from the business to any review, and the automated check confirms a response rate below 30%. The profile upkeep is the weaker story. The listing claims 24-hour availability all seven days, yet the certification check flags both the weekly-hours threshold and the complete-schedule requirement as unmet — a contradiction that suggests the hours data isn't reliable as entered. No service options are listed at all, so prospective customers can't tell from the profile what treatments are offered or at what scope. The website exists but sits on a low-cost .site domain, and the photo requirement hasn't been verified yet. On the plus side, the profile is claimed, a phone number is listed, the reviews are recent, and there are no unanswered low-star complaints — though with four reviews total, there's been little opportunity for any. If you have an ant or termite problem and want a technician who, by the available accounts, works thoroughly and explains what they're doing, this business has a small but clean record. It's a reasonable candidate for a quote, not a sight-unseen hire. Call to confirm the service area given the Seagoville-versus-Austin discrepancy, ask directly about availability rather than trusting the 24/7 claim, and get the treatment plan in writing. Until the review count grows and the profile gaps get filled, treat the 5-star rating as a promising early signal rather than proof.

All 12 criteria at a glance

  • ✓ Website present
  • ✓ Profile claimed
  • ✓ Phone number listed
  • ✕ Open hours ≥ 50 hrs/week
  • ✕ Complete 7-day profile, no gaps
  • ✕ At least 10 reviews
  • ✓ Review average ≥ 4.8
  • ✕ At least 1 service option listed
  • · At least 5 photos on profile
  • ✓ Reviews within the last 12 months
  • ✕ Review response rate ≥ 30%
  • ✓ No unanswered 1-2 star outlier (90d)

Photos

Photo gallery will appear once photos are imported from the Google Business Profile.

Reviews from other sources

Kasey Boggs Google
★★★★★ a week ago

„It turned out that the initial assessment underestimated the extent of the termite damage, and getting a second opinion helped clarify treatment options and scope. The second company provided a more comprehensive plan that felt thorough and aligned with my specific concerns about recurrence."

View original on Google ↗
CHRISTIANA GLADYS CLOUGH Google
★★★★★ 2 weeks ago

„I was initially uncertain if the technician would share enough information about the process, but I appreciated how they explained each step while treating the ant problem. The guidance made it clear that my own attempts had been missing some crucial steps.👍"

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MIRA ESTEFANI MANZO Google
★★★★★ 2 weeks ago

„No more ants in the kitchen.❤️"

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Cathy Lehman Google
★★★★★ 3 weeks ago

„I expected a thorough termite treatment, and the service was as detailed as I hoped. Comparing it to previous pest control visits, this one felt more comprehensive in addressing the problem areas."

View original on Google ↗