603 W 13th St #1D, Austin, TX 78701 · (325) 252-9753
Calculated automatically from the Google Business Profile, re-checked monthly. Every criterion is individually verifiable — not a blanket badge.
Texas Pest Control N1 is a small Austin pest control operation working out of an office on West 13th Street, and on paper its reputation looks spotless: a perfect 5-star average across 13 Google reviews. That number deserves context, though. Thirteen reviews is a thin sample, and the business clears only part of CertifiedLocal's automated certification check — the profile is claimed and the review scores are strong, but there's no website, no services listed, and the review response rate sits below 30%. This is a business customers clearly like, documented at a bare-minimum level. The reviews themselves, while few, are unusually specific for a trade this size, which lends them credibility. One customer describes a termite job handled over two coordinated visits — including working around building management and returning for a follow-up inspection. Another reports a technician who found a mouse entry point at the foundation that a competitor had missed the year before, then spent two hours checking the rest of the house and walking through prevention. A third praises an inspection that caught overlooked entry points and wrapped up in about an hour with visible results inside a week. The recurring thread is thoroughness: finding problems others missed, explaining the treatment, and following up. Shorter reviews mention quick rodent removal and a noticeable drop in mosquitoes. No reviewer in the available data complains about pricing, punctuality, or results — though with 13 reviews total, that silence proves less than it would with a hundred. The gaps are on the administrative side. Hours run Monday through Friday, 9 to 5, with weekends fully closed — 40 hours a week, short of CertifiedLocal's 50-hour threshold and a real limitation for anyone who discovers a rat or wasp nest on a Saturday. The missing website means no way to check services or pricing before calling, and the empty services section on the profile compounds that. The low response rate to reviews is a minor sin given there are no negative ones to answer, but it suggests the owners treat their online presence as an afterthought. Whether the profile has photos hadn't been verified at the time of this check. If you want a pest control company that reviewers consistently describe as thorough and communicative — particularly for rodents, termites, and inspection work — this is a reasonable call, and the follow-up visits mentioned in two reviews are a good sign for anyone worried about recurring infestations. Just go in knowing you'll need to phone during weekday business hours to learn anything concrete about services or cost, there's no weekend availability for emergencies, and the glowing track record rests on a review base small enough that your own experience will carry real weight in either direction.
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„I was initially concerned about scheduling conflicts with my building management, but the pest control team coordinated efficiently and eradicated the termites over two thorough visits. They explained each step of the treatment process and returned promptly for a follow-up inspection to ensure the issue was resolved."
View original on Google ↗„After noticing some droppings in the basement, I contacted them for an inspection, and they identified a small mouse entry point around the foundation that had been missed by a different company last year. They sealed it promptly and took about two hours to thoroughly check the rest of the house, discussing preventive measures with me along the way."
View original on Google ↗„I was initially concerned about the thoroughness of their inspection, but the technician identified entry points I hadn't considered and treated those areas directly. This visit was more efficient than past experiences, wrapping up in just over an hour with noticeable results within a week."
View original on Google ↗