CertifiedLocal
Pest Control Service · Austin
PP

Prime Pest Control Pflugerville

★★★★★ 4.6 on Google · 11 reviews

15853 Parkway Dr, Pflugerville, TX 78660 · (737) 391-0276

Certified · CertifiedLocal
52
/ 100 POINTS
Not certified
12-criteria check

Certification record

Calculated automatically from the Google Business Profile, re-checked monthly. Every criterion is individually verifiable — not a blanket badge.

  • 01✓Website present8P
  • 02✓Profile claimed15P
  • 03✓Phone number listed4P
  • 04✕Open hours ≥ 50 hrs/week10P
  • 05✕Complete 7-day profile, no gaps5P
  • 06✓At least 10 reviews15P
  • 07✕Review average ≥ 4.815P
  • 08✕At least 1 service option listed5P
  • 09·At least 5 photos on profile5P
  • 10✓Reviews within the last 12 months5P
  • 11✕Review response rate ≥ 30%8P
  • 12✓No unanswered 1-2 star outlier (90d)5P

Assessment

G
Reviewed by Garrett, Pest Control Specialist
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Prime Pest Control Pflugerville is a small pest control operation on Parkway Drive that advertises round-the-clock availability and sits at 4.6 stars on Google — a solid score, but one built on just 11 reviews, which is a thin base for drawing firm conclusions. The business clears several of CertifiedLocal's automated checks (claimed profile, listed phone, website, recent reviews) while missing enough others that it falls short of full certification. That mixed scorecard is worth unpacking before you call them. The reviews themselves, sparse as they are, point in a consistent direction: this crew handles more than routine spraying. Customers describe bat removal from an attic and a bee hive extracted from inside a wall, with entry points sealed afterward — the kind of structural exclusion work that separates wildlife-capable operators from treat-and-leave services. Two reviewers came here after another company failed to fix their problem, and both report the issue actually resolved, one confirming no recurrence two weeks after a flea and mite treatment. Technicians get repeated credit for explaining what they're doing and why, and job times (one to two hours for whole-house or in-wall work) suggest thoroughness rather than a rushed visit. One condo customer noted that coordinating with building management added a step, though it didn't delay the start. The profile upkeep is where things get shakier. Despite listing 24-hour availability every day, the automated check flags both the weekly-hours threshold and the complete-schedule requirement as unmet — a data inconsistency that suggests the listing hasn't been maintained carefully. No service options are listed at all, so you can't tell from the profile whether they handle, say, termites or rodents without calling. The owner responds to fewer than 30% of reviews, and the photo count hasn't been verified. None of the visible reviews is negative, and there's no unanswered low rating in the last 90 days, but with only 11 reviews total, the absence of criticism tells you less than it would for a business with a hundred. If you have a stubborn or unusual infestation — bees in a wall, bats in the attic, a problem another exterminator already botched — the pattern here is encouraging: hands-on removal, sealing work, and clear communication. The reasonable gamble is on the fieldwork, not the storefront. Expect to call for basic details the profile should already show, and don't count on the 24/7 listing being literal until someone picks up. For a routine preventive contract, a larger outfit with a deeper review history and a tidier profile may feel safer; for a specific problem that needs solving, the handful of customers who've written in came away satisfied.

All 12 criteria at a glance

  • ✓ Website present
  • ✓ Profile claimed
  • ✓ Phone number listed
  • ✕ Open hours ≥ 50 hrs/week
  • ✕ Complete 7-day profile, no gaps
  • ✓ At least 10 reviews
  • ✕ Review average ≥ 4.8
  • ✕ At least 1 service option listed
  • · At least 5 photos on profile
  • ✓ Reviews within the last 12 months
  • ✕ Review response rate ≥ 30%
  • ✓ No unanswered 1-2 star outlier (90d)

Photos

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Reviews from other sources

Makayla Potts Google
★★★★★ a week ago

„Excellent service and a professional approach. They identified the problem and explained the next steps clearly."

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ROCKY TRAYVON BUTTS Google
★★★★★ 2 weeks ago

„Bats successfully removed from the attic."

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JODI CHOI Google
★★★★★ 3 weeks ago

„The pest control service took about an hour, which felt appropriate for dealing with the insect issue in my condo. Coordination with building management was necessary beforehand but went smoothly enough to start the process promptly."

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สวิตตา ประทุม Google
★★★★★ a month ago

„After having a previous company fail to resolve our bee issue effectively, I was relieved that this technician identified the hive in the wall and carefully removed it within a couple of hours. He ensured no bees were left behind by sealing entry points and explained each step thoroughly, which gave me confidence in his approach."

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Linda Green Google
★★★★★ a month ago

„The initial quote was reasonable, and they spent about two hours inspecting and treating the entire house for fleas and mites. It's been two weeks, and I haven't noticed any signs of pests returning, which is a relief compared to a previous service that didn't resolve the issue."

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