Moxie Pest Control ✓ Bronze certified

Moxie Pest Control runs a pest control operation out of Springdale Road in Austin, and by volume alone it's a known quantity: 4.6 stars across more than 2,600 Google reviews is a substantial track record, not a handful of friends-and-family ratings. That said, the business falls short of full CertifiedLocal certification. The 4.6 average sits below our 4.8 threshold, the profile lists no service options, Sunday is a hard gap in the schedule, and the photo check hasn't completed yet. The basics are in order — claimed profile, website, phone number, fresh reviews, and a response rate above 30% — but the profile upkeep is clearly unfinished. What customers like is specific and consistent: individual technicians, named in review after review. Travis, Brayden, Kenneth and others get credit for being courteous, explaining exactly what they did, and going beyond the minimum — one customer described a free attic inspection for rodents where the tech shared photos of the space rather than just delivering a verdict. That pattern of techs documenting their work and walking homeowners through it is the strongest thing in the recent reviews. The company also answers nearly everything, including blank five-star ratings, though many of those replies are boilerplate thank-yous rather than substantive engagement. A fair number of recent five-star reviews carry no text at all, so the raw star count overstates how much detailed feedback there is to go on. The criticism cluster is narrow but telling. Two separate one-star reviews in the past few days complain about door-to-door salespeople ignoring no-soliciting signs — and one reviewer updated their review to say it happened again after the company had already apologized. That's the uncomfortable part: the apologies were prompt (which is why the no-unanswered-outlier check passes), but identical canned apologies followed by a repeat offense suggest the response is a reputation-management reflex rather than an actual fix. Notably, the recent complaints are about sales tactics, not the pest control work itself. If you're hiring Moxie for treatment, the service side looks solid — reliable technicians who show up, explain their work, and document it, backed by a large review base. The watch-outs are different: expect aggressive door-to-door marketing in the area, and don't assume a complaint to the office will change behavior on the ground, since at least one customer's didn't. The sparse profile — no listed services, no Sunday availability — means you'll likely need to call to confirm what they actually offer and whether your schedule fits theirs.