· (512) 203-0525
Calculated automatically from the Google Business Profile, re-checked monthly. Every criterion is individually verifiable — not a blanket badge.
Magic Pest and Lawn is a pest control service carrying a 4.9-star average across 989 Google reviews — a volume and score that put it near the top of what you'll see in this trade. It clears most of CertifiedLocal's automated checks: claimed profile, website, phone number, recent reviews, a response rate above 30%, and no ignored low-star reviews in the last 90 days. It falls short of full certification on three points, all profile housekeeping rather than service quality: weekly hours land at 49, just under the 50-hour bar (weekdays 8–5, Saturday mornings only, closed Sunday), the seven-day schedule has that Sunday gap, and no service options are listed on the profile. The photo check hadn't run at the time of this assessment. One caveat before the praise: only five recent reviews were available for this write-up, so the patterns below come from a thin slice of a much larger body. Within that slice, customers consistently name their technicians — Todd and Brent come up repeatedly — and describe them as knowledgeable and willing to explain what's happening, whether that's a scorpion invasion or what to expect after treatment. The standout account is a long-term customer whose technician spent over an hour in extreme heat clearing more than forty wasp nests; the same reviewer notes the owner personally did treatments in the company's early years and that pricing for pest and weed control felt fair. The ownership answers reviews quickly and by name, including the negative ones. That negative one deserves attention. A customer with an ant infestation says the species was misidentified, the problem persisted after a $216.50 treatment, and — her core complaint — the company's account of what was actually done changed between visits: she was first told no exterior treatment was needed, then later told it had been included all along, without a clear answer on where it was applied. The owner's reply attributes the confusion to new employees in training and insists the full interior and exterior treatment was performed. Whoever is right, the episode points to a real communication weakness: if a treatment includes exterior work, the customer should know it happened and where. The reply also doesn't offer a free follow-up, only an invitation to call the office. For routine residential pest work — ants, scorpions, wasps, weed control — this looks like a dependable, well-reviewed local operator with experienced, personable technicians, and the near-perfect average across nearly a thousand reviews is hard to argue with. Watch for the paperwork side: ask for a written summary of exactly what was treated and where, and confirm pricing for follow-up visits before the technician leaves. If you need Sunday availability, you'll have to look elsewhere.
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„Brent was our service provider. He did a great job. Brent made sure our home was well treated and explained what we should expect to happen with our sudden scorpion invasion"
Owner's reply: We are so glad you are pleased with Brent as your technician, Thankyou for trusting us and being a valued customer.
View original on Google ↗„Brent C was great!!"
Owner's reply: We are thrilled to hear that Brent did a great job! Thank you for being a valued customer!
View original on Google ↗„I'm trying to understand why my experience is so different from these 5 star reviews.. After talking to a few pest companies, not only did they get the species of ants wrong (acrobat vs carpenter) which affects the sugar bait being used, but they also can't get their story straight. I contacted them about an ant infestation inside my home. The technician who came out placed sugar bait inside to eliminate colony. He told me that an exterior treatment was not necessary at that time. I accepted that recommendation, due to potential exposure for my active dog. Months later, I called to follow up because the ant problem had not been resolved. I was then told the $216.50 treatment of simply adding sugar bait for the interior also included exterior treatment during the original visit. That was surprising because I was never told an exterior treatment had been done. When I asked where it had been applied, they did not give me a clear answer regarding the exterior. Paying for another treatment isn't the issue. If the ants require another visit, I'm happy to pay for it. My concern is that the explanation of what was actually done has changed. Now, they're saying I have to pay another $216 for their services again. Something just isn't adding up. If there's a reasonable explanation, I'd like to hear it. Based on the conflicting information, I have little confidence in their service."
Owner's reply: Hi Pauline, My apologies for the confusion. It seems some wires got crossed through communication channels as we are currently training a few new employees. The full treatment was performed at your home including both the interior and the exterior for ants. The technician did not apply granules in the yard which is done at some appointments for certain types of ants but not needed at your home. The spray was along the perimeter foundation of your house. Please give us a call if you have any questions regarding this treatment and speak with the office manager, Mickey.
View original on Google ↗„Brent C. Was great!"
Owner's reply: We are thrilled to hear Brent was great! Thank you for being a valued customer.
View original on Google ↗„Update: I have been using Magic P & L for years now, and they do an excellent job still (which is why I keep using them!) Todd, our pest terminator, is awesome. He really was a superstar this last visit when he was the first responder to face the onslaught of wasps all over our house and yard. He had to stay for over an hour in the blazing heat blasting the over 40 individual nests we had going in our trees, under our eves, in outdoor light fixtures… it was insane!!! I’ve been using Magic Pest and Lawn for years and years. I chose them based on their great Yelp reviews -plus because they seem to be based close by to where our house is. They send Todd out these days, but in the beginning, it was the business owner doing the treatments himself. My original review posted years ago: They were polite, well organized, and sent out a nice guy who knew what he was doing. The price they charged for laying down bug and weed control seemed fair as well. We will be hiring them in the future when we need more pest or weed control."
Owner's reply: We are so thrilled to hear that you trust our company and that our technician Todd did such a thorough job! We value you as a customer as well!
View original on Google ↗