Lasso Pest Control ✓ Silver certified

Lasso Pest Control is a small, owner-operated pest control outfit on Austin's east side with a spotless record on paper: a perfect 5-star average across 42 Google reviews, active within the last couple of weeks, and an owner who replies to essentially everything. It currently misses full CertifiedLocal certification, though — more on that below — mostly over profile housekeeping rather than anything customers have complained about. What customers describe is consistent and specific. Ants come up again and again — one Georgetown customer had an infestation nothing else would touch, and says the technician identified the specific ant species before treating; another reports a tech on site within an hour. Scorpions, roaches, beetles and spiders also appear, including a same-day emergency call. Punctuality and communication are recurring themes, and one reviewer flags pricing and the lack of contracts as a selling point. This reads like a one-person or very small operation — reviewers name "David" and say "he" throughout — which cuts both ways: you get the owner's attention to detail, but capacity during a busy season is an open question the reviews can't answer. The reviews themselves contain no real criticism at all, and nearly all of them landed within the past two weeks, so either the business is new to Google or has recently pushed customers to review. Neither is damning, but 42 flawless, freshly clustered reviews are a thinner evidence base than the raw numbers suggest. The certification check tells a slightly odd story. The profile lists "Open 24 hours" every day, yet the automated check marks both the weekly-hours threshold and the complete 7-day profile as not met — a contradiction that points to messy or incomplete profile data on at least one platform. The profile also lists no service options, and the photo check hasn't run yet. Where it matters most, the checks pass: the profile is claimed, a phone number and website are listed, reviews are current, the owner responds to well over 30% of them, and there's no unanswered negative review in the last 90 days. For a homeowner or small business in the Austin area dealing with ants, roaches, scorpions or spiders, this looks like a solid choice, especially if you value speed, a no-contract arrangement, and dealing directly with the person doing the work. The things to watch are the gaps, not red flags: a profile that doesn't yet spell out services or hours cleanly, and a review history too young and too uniformly glowing to show how the company handles a job that goes sideways. Ask up front about availability and what's covered — the public record simply doesn't document that yet.