Green Earth Exterminators ✓ Bronze certified

Green Earth Exterminators is an Austin pest control company trading on an eco-friendly angle, and the numbers back up a solid if not spotless reputation: 4.6 stars across 321 Google reviews. That's a healthy volume for a local trade, though it falls short of the 4.8 average CertifiedLocal requires for its top tier, and the profile misses a few other certification marks — more on that below. The shop runs weekday hours of 8 to 5 plus a short Saturday window, closing Sundays, which puts it under the 50-hours-a-week threshold and leaves a gap in the seven-day schedule. What customers keep coming back to is the technicians, often by name. Charles draws repeat praise for thorough, patient work; others mention John taking time to walk through findings and explain options, Clay showing up on time, and Jared clearing every cobweb and wasp nest off a home's exterior, old and new. The green positioning isn't just branding — reviewers specifically cite a natural rosemary oil treatment and non-toxic products, with pet owners saying that's exactly why they switched. Several also note frankness about what a property actually needs, which is worth something in an industry prone to upselling. The company answers reviews at a rate above 30% and has no unanswered 1-2 star reviews in the last 90 days, both good signs of attentiveness. The weak spot: every owner reply in the sample is the same copy-pasted thank-you line, which satisfies the checkbox but suggests nobody is actually engaging with what customers write. The profile also lists no service options at all, so you can't tell from the listing whether they handle, say, rodents versus termites versus general spraying — you'd have to call or dig through the website. One honest limitation of this assessment: the reviews available here are uniformly five stars, several of them two to three years old, while the 4.6 average across 321 reviews means a meaningful number of critical ones exist that we can't see. The complaints driving that average down aren't visible in this sample, so treat the glowing picture above as real but incomplete. If you want a pest control service that leans on gentler, pet-safe products and sends consistent, personable technicians, this is a credible pick — the named-tech loyalty in the reviews suggests low turnover and genuine customer relationships. Just confirm up front that they handle your specific pest problem, since the profile won't tell you, and don't expect weekend availability beyond a four-hour Saturday window. The boilerplate review responses and thin profile upkeep point to a business that's better at the work itself than at tending its online presence.