Andy Howards Pest Control ✓ Silver certified

Andy Howard's Pest Control is an Austin outfit with a 4.8-star average across 70 Google reviews — a strong showing for a local pest control service, though it falls short of full CertifiedLocal certification on a few profile basics. The business clears the legitimacy checks that matter most: the profile is claimed, a website and phone number are listed, reviews are recent, and the owner responds to feedback at a healthy rate with no ignored low-star complaints in the past 90 days. What stands out in the reviews is customer tenure. Several reviewers mention relationships of seven to ten years, which says more about this company than any single compliment could — people don't keep a quarterly pest contract for a decade if the bugs keep coming back. The technician Bryce is named repeatedly and credited with prompt, thorough interior-and-exterior treatments, and one customer singles out Cynthia in the office for proactively confirming quarterly appointments by call or text. Pricing gets a brief nod as reasonable. The company answers essentially every review, sometimes with a personal touch (the president signs some replies by name), though a few responses read like recycled boilerplate. The caveats are mostly about the profile, not the service. Hours run Monday through Friday, 8 to 5 — 45 hours a week, closed both weekend days — which misses CertifiedLocal's 50-hour threshold and leaves no option for customers who need a weekend visit. The profile also lists no service options at all, so you can't tell from the listing whether they handle termites, rodents, or wildlife, or only general pest treatment; you'd have to call or check the website. One honest limitation of this assessment: only a handful of the 70 reviews were available for close reading, and they skew heavily toward long-term contract customers on recurring plans. There's little visible evidence of how the company handles one-off emergency calls or a job gone wrong, simply because nobody in the sample describes one. For homeowners looking for a set-it-and-forget-it quarterly pest plan with a consistent technician, this looks like a solid, established choice — the loyalty in the reviews is the real selling point. If you need weekend availability, a same-day emergency response, or a specialized service like termite remediation, confirm by phone before committing, because the profile won't tell you. The certification gaps here point to thin profile upkeep rather than any red flag about the work itself.