Alta Pest Control ✓ Silver certified

Alta Pest Control runs a pest control service out of Round Rock, Texas, and on paper it looks strong: a 4.9-star average across more than 1,400 Google reviews is a lot of volume at a very high rating, and the business clears most of CertifiedLocal's automated checks — claimed profile, listed phone, active website, recent reviews, and a response rate above 30%. It falls short of full certification on a few profile-upkeep points, which are worth knowing about before you call. The recent reviews we sampled are a small slice of that 1,400-plus total, and they skew heavily positive. Customers repeatedly describe technicians as knowledgeable, courteous, and quick, and one tech, Michael, is named by two separate reviewers in the same week for his professionalism and attitude — a good sign that praise is attached to specific people doing the work, not just vague goodwill. Two of the eight recent reviews are five-star ratings with no text at all, which inflates the count without telling you anything. The one serious complaint in the batch is also the most specific: a customer says they canceled service in July and the company kept attempting to charge their account months later. That's a billing-and-cancellation issue, not a quality-of-treatment issue, and it's the kind of problem that recurs at subscription-based pest control companies. The owner replied within a day with a direct phone number, which is consistent with how they handle their profile generally — nearly every review gets a response, including the empty ones, though the replies read as templated rather than personal. On the certification side, the gaps are mostly housekeeping. The profile shows no Sunday hours and the automated check flags the schedule as incomplete and below the 50-hour weekly threshold, even though the posted weekday hours (7 AM to 7 PM, plus Saturday) are generous. No service options are listed on the profile, so you can't tell from the listing itself what treatments they offer, and the photo check hadn't run at the time of review. None of this speaks to the quality of the actual pest work, but it does mean you'll need to call or visit the website to find out what they treat and what it costs. For routine residential pest control with responsive, professional technicians, the review record makes this an easy business to shortlist — the volume and rating are hard to argue with. The caution is contractual: if you sign up for recurring service, get the cancellation terms in writing and confirm in writing when you do cancel, because the one recent negative review alleges exactly that failure mode. Watch your statements for a billing cycle after any cancellation, and you'll have covered the main risk the data surfaces.