All American Termite-Pest Control ✓ Bronze certified

All American Termite-Pest Control is a small Austin pest control outfit with a perfect 5-star average, though that comes from just 11 Google reviews — enough to clear the bar for a credible sample, but barely. The business holds the basics of a legitimate operation: a claimed profile, a working website, a listed phone number, and recent review activity within the past year. What stands out even in this thin record is longevity: one reviewer has been a customer for over a decade, another checked back in three years after a roach infestation to confirm the problem never returned. That's not the pattern of a fly-by-night operator. The praise that exists is specific and consistent. Reviewers name the owner, Rob, directly and credit him with explaining what he's doing and why, charging fair prices, and actually eliminating the problem rather than managing it indefinitely. The roach case is the most detailed account: a new condo owner tried DIY control, failed, called All American, and has been pest-free since. The catch is that several of the 11 reviews are ratings with no text at all, and some date back years, so the written evidence boils down to a handful of voices. There's no recent 1-2 star complaint going unanswered, which is good — but that's partly because there are no negative reviews to answer. Profile upkeep is where the business falls short of CertifiedLocal's standards. It fails four automated checks: weekday-only hours (8 to 6, Monday through Friday) miss both the 50-hour weekly threshold and the complete 7-day schedule, no service options are listed on the profile, and the owner responds to fewer than 30% of reviews. None of this speaks to the quality of the actual pest work, but it does mean you can't tell from the profile whether they handle, say, termite inspections versus general extermination, and you shouldn't expect weekend availability for an urgent problem. If you want a long-term relationship with a one-person or small-crew operator who knows your property and sticks with you for years, the evidence here — thin as it is — points the right way. Customers who stay a decade don't do so by accident. Go in knowing the limits: call rather than relying on the profile to learn what services are offered, plan around a Monday-to-Friday schedule, and don't expect much engagement from the business online. The track record suggests the work itself is solid; the paperwork around it is neglected.