8127 Mesa Dr, Austin, TX 78759 · (512) 267-0812
Calculated automatically from the Google Business Profile, re-checked monthly. Every criterion is individually verifiable — not a blanket badge.
Accurate Termite and Pest Control is an Austin pest control outfit with the kind of numbers most local service businesses would envy: 4.9 stars across 117 Google reviews, a claimed profile, a working website, and recent review activity. It falls short of full CertifiedLocal certification, though, on profile upkeep rather than reputation — no service options listed, gaps in the posted schedule, and weekly hours that don't clear the certification threshold since they're closed both weekend days. What stands out in the reviews is that customers praise technicians by name, not the company in the abstract. Sam comes up repeatedly — described as courteous, knowledgeable, careful around property and pets, and willing to ask detailed questions about what insects customers had actually been seeing rather than running a generic treatment. Another reviewer singles out Myron. That pattern suggests the praise is earned by specific people doing attentive work, which is more meaningful than a pile of one-line five-star ratings. The caveat: the review sample available for this assessment is thin. Only a handful of the 117 reviews were examined here, several of them a single sentence long, so there's little detail on pricing, termite work specifically, or how the company handles jobs that go wrong. On that last point there is one data point: a one-star rating left with no comment. The owner replied asking what went wrong and inviting the customer to reach out — the right instinct, and it satisfies CertifiedLocal's check for unanswered negative outliers, though the reply itself reads like a hastily pasted template with the editing seams still showing. The company does respond to positive reviews too, clearing the 30% response-rate bar. The profile gaps are the more practical concern for prospective customers: with no services listed, you can't tell from the profile whether they handle, say, rodent exclusion or only insects, and the photo requirement hadn't been verified at the time of this check. This looks like a solid choice for routine residential pest control in north Austin, particularly if you value a technician who will talk through the problem rather than spray and leave — the recurring mentions of Sam suggest you may want to ask for him. Watch out for the weekday-only schedule; if you need weekend service or an urgent Saturday callout, you'll be waiting until Monday. And since the profile itself is light on specifics, call or check the website before assuming they cover your particular issue. The reputation is strong; the profile maintenance just hasn't kept pace with it.
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„Accurate Peat Control and Sam are the best. Sam is so friendly and knowledgeable and very respectful of property and pets. He listens and is genuinely concerned if there are bugs/rodent issues."
View original on Google ↗Owner's reply: Hi there — we noticed your one-star rating but didn’t see a comment. We’d Hello Julio, We would love to learn what went wrong so we can make it right. Please reach out to us on our website https://www.accuratetermite.com/contact-us . We truly value our customers. Thank you!
View original on Google ↗„SAM was very courteous, professional and asked specifically about insects we'd been seeing or having trouble with. He was a very nice young man who took his job seriously. Which has become uncommon in this day and age."
Owner's reply: Jody, thank you for your kind words. We truly appreciate it!
View original on Google ↗